Our Services

We provide the community with…


Capacity Building

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Capacity building is ensuring that people with disabilities have the skills, resources and confidence they need to participate in the community and have access to the same kind of opportunities or services as other people.

We help you develop new forms of support and skills that build independence and a happy, contented life!  Capacity building is not a goal in itself – it is an approach that empowers individuals to access and create a life that is meaningful to them now and into the future.

Therapy Services

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People with disability and their families can access a range of professional therapy services that are funded by NDIS. These therapies include: 

  • physiotherapy
  • psychology
  • occupational therapy
  • social work
  • speech pathology

Meal Preparation

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Meal Preparation is about general health and wellbeing. Take the trouble out of healthy eating by making everything from cooking to cleaning as easy as possible.

Some people may only require a bit of help doing the shopping and cleaning, while others may need assistance with cooking and eating. In any scenario, we can provide a service designed to take the stress out of meal preparation and allow you to focus on enjoying your food.

Accessible Holidays

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Our beautiful house is in a quiet cul-de-sac. It is comfortable, warm, relaxing and is surrounded by a beautiful Garden of Hope. The house has been newly renovated to cater for people with disabilities and the ageing. The bathroom accommodates wheelchairs, shower commodes, and so on. We provide recliners that lift up to standing position and offer Plega Beds in one of the bedrooms. We are able to hire specialised equipment, provide personal care and are also able to hire a wheelchair vehicle, on your behalf.

We can provide the staff for your personal care, organise any disability equipment that you require, as well as arrange your transport to and from the Retreat. We will also take you out into the community, or maybe even a quick trip to Canberra! You have access to our very own chef, The Batty Baker. The Batty Baker offers numerous meals that you can choose from and she can come to you to cook your choice of culinary delights. The Options are endless!!!

For more details, see our Free Spirit Retreats page.

Support Coordination

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Support Coordination is an NDIS funded support that was created to support participants to make the most of their NDIS funds. Once approved, participants work with Support Coordinators to determine how their funds will be spent and to connect with appropriate providers. Support Coordination is meant to:

  • Determine what is possible with a client’s NDIS funds
  • Build the capacity to exercise choice and control
  • Support participants to navigate the NDIS marketplace and find providers that are the best option for them to succeed

This is covered in more detail on our Support Coordination page.

Domestic Assistance

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If you are unable to tackle domestic tasks, we can help with a number of general services, including but not limited to:

  • Cleaning
  • Dishes
  • Laundry
  • Shopping for food or other household items

Depending on your needs, we can set up a weekly clean, come for a few weeks while you are feeling particularly unwell, or help with annual spring deep-cleaning.


Employment Coaching

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We will be there, coaching you into your career, from start to finish. We are here to listen, talk about your needs and help you identify your work and life goals. Together, we will create a sustainable plan to get you where you want to be!

Be who you are created to be and do what you are created to do!

Community Access

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We enable people with a disability to participate in activities ranging from recreation and leisure through to new learning and training opportunities.

Home/Yard Maintenance

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We provide help with cleaning, gardening, home maintenance and minor repairs, so that you can continue living safely in your own home.

We can provide:

  • Lawn mowing
  • Weeding
  • Lawn edging
  • Maintenance
  • Rubbish Removal
  • And more!

Supervised Visitation

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Supervised visitation allows parents/carers in high conflict or high risk situations access to their loved ones in a safe and supervised environment.

Personal Care

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If you find it difficult to get ready for the day or move around your home because of a disability, we can assist with our in-home personal care services.

We can help with various personal needs, such as dressing, showering, hygiene, eating meals and more.

Plan Management

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We can help you with the financial aspects of your plan. Maximise the flexibility of NDIS funds without the administrative burden of self management.

Have we not covered your needs?

That doesn’t mean we can’t…we simply probably haven’t thought of it, yet!

Contact us and we’ll work with you on any personalised needs.

Frequently Asked Questions

What is the NDIS?
The National Disability Insurance Scheme (NDIS) is a single, national scheme that funds reasonable and necessary support to help people with disability reach goals throughout life. It also supports carers of people with disability.

The NDIS works with people individually and recognises that people have different needs and goals. It gives people choice about the support they need to live the life they want.

If someone has a significant and permanent disability or developmental delay, the NDIS helps them get services and support in their community. It also gives funding for support like early intervention therapies or one-off items like wheelchairs or communication devices.

The NDIS is run by the National Disability Insurance Agency (NDIA).

What support is available via NDIS Funding?
The NDIS funds ‘reasonable and necessary’ supports that help a person with disability to reach their goals and increase their social and economic participation. The types of services vary depending on each individual’s needs.

For a support to be deemed ‘reasonable and necessary’ it must:

  • Be related to the participant’s disability
  • Be likely to be effective and beneficial to the participant
  • Take into account informal supports provided by families, carers and the community
What is not included under NDIS Funding?
The NDIS does not fund services such as education, income support, housing, employment, public transport or health services because these types of services are referred to as ‘mainstream services.’ However, the NDIS will support people with disability to connect to these types of services.
Is a Plan Manager the same as a Support Coordinator?
No. While they both help participants with managing and implementing their NDIS plan, support coordination is a capacity building support funded to help participants design and implement the supports in their plan so they can live a better life.

As a participant’s confidence and capacity to implement their plan increases, funding for support coordination may decrease.

A Plan Manager’s role is to manage and monitor plan funding and submit claims to the NDIA on behalf of a participant’s providers.

We are NDIS approved under Capacity Building Supports.
This means that we are able to work with participants of the National Disability Insurance Scheme, the NDIS price guide applies.  We are very happy to partner with MyAgedCare, icare, DES & SLES providers clients and private clients.

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